TERMS & CONDITIONS

Because we care

Account Details
If you use this publication and create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use Tribesboutique.com only with involvement of a parent or guardian. Tribes Boutique reserves the right to refuse to supply any individual or company, to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. Tribes Boutique respects your privacy. An electronic copy of each order is held by Tribes Boutique but will not be accessible to you. All orders will be concluded in the English language. We may also contact you for market research purposes. You agree that we may use Personal information provided by you in order to conduct appropriate anti fraud checks.

 

Prices
All our prices are in euros. The price you paid for your item is based on that moment. If discounts will be offered later than you order, items cannot be returned for the discounted rate. We reserve the right to accept or reject orders, to refuse applications or with prior written notice to close an account when we suspect misuse or fraud.  

 

Availability
All orders for products are subject to availability. If you have any questions about certain items, please get in touch. We’ll tell you if the item comes back in stock.

Delivery
Delivery is free in Europe on all orders over €75,- and if you spend for more than €100 you'll get the delivery including tracking for free. For orders under this rate the delivery costs are 10 euros on small packages and 20 euros on big packages. Delivery can be expected from 5 to 10 business days 7 days as it is sent from Spain. Please take in account that due to local holidays, weekends or due to Covid restrictions at post order centers the delivery can take a few days longer.

 

Returns
Are you not satisfied with your order or doesn’t it fit like it should? Please return your unused item within 28 days in unused condition according to the instructions on the returning form. Jewelry and underwear are non-refundable due to hygienic reasons. You will receive your money back within 15 days minus the sending costs. The postage of the returning packages must be paid by the sender. 

Credit Card Payments
We are unable to accept credit cards that are due to expire within the next FIVE Days. Card details are checked and verified by a third party and goods are despatched once authorisation has been obtained.

Mailing List
Once you have placed your order or have created an account Tribes Boutique is allowed to put you on our mailinglist. If you do not or no longer wish to receive mailings from us, please send a mail to sales@tribesboutique.com or unsubscribe in the mailing you have received. Your contact details will only be shared with the main company, Tribes & Nomads from the same owners, but won’t be shared to external agencies. We are committed to respect your privacy. 

 

Complaints
If you do have a complaint please write email to sales@tribesboutique.com 
Your feedback whether it is in a positive or negative way, are welcome. We will do all we can to find a solution for your issue. 

 

Law

These Terms and Conditions will be governed by and interpreted in accordance with Spanish Law. The parties hereby submit to the jurisdiction of the Spanish Courts. All contracts will be concluded in the English language.

Copyright
© Copyright 2020 by Tribes Boutique, part of Tribes & Nomads in Spain.  

Contact:
Tribes Boutique 
Apartado 184
07810 Sant Joan de Labritja
Ibiza, Illes Baleares
sales@tribesboutique.com 
0034649 065 550

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